FAQs

MISSING ITEM IN ORDER

yo! some products are manufactured and shipped from a different location. Most items like stickers, toys, VHS, pins, patches, and other items are shipped from my studio. if you ever have a question, please email yenshinstudio@gmail.com for more info!

CLOTHING CARE

for vibrant print and lasting color, follow these tips:

  • Machine wash with cold water and gentle detergent.

  • Avoid bleach, fabric softeners, and dry cleaning.

  • Air-dry after washing.

  • Use a cool iron on the reverse side if you need to iron it.

EMBROIDERED ITEM CARE

keep your embroidered item looking its best, follow these steps:

  • Machine wash with cold water and gentle detergent while inside-out.

  • Opt for like colors and use a small amount of chlorine bleach if needed; non-chlorine bleach is a safer alternative.

  • If you observe color residue, rinse in lukewarm followed by cold water without rubbing the embroidery.

  • Dry cleaning is also an option for embroidered clothing.

  • After washing, avoid soaking or leaving the garment wet in a pile.

  • Instead of wringing out, consider using a cool air setting if tumble-drying.

  • For ironing, work inside-out between cloth pieces; avoid wetting or using a steam iron.

NEW SHIPPING OPTION (STICKER)

Have added a new sticker shipping option. This is of course just for stickers only. If you order a shirt or anything other with this shipping your order will be canceled and refunded back to you.

RETURNS

all sales are final, no returns or refunds. if your shirt or printed item has a defect when you first get it please contact via email yenshinstudio@gmail.com

SIZING CHARTS

DONT SEE AN ITEM?

let me know and I will add the size chart or get you sizing information! contact me via the contact section of the website